ASPYA members must use the De Lorenzo professional products for all hairdressing services including treatment, hair and scalp analysis and basin usage and offer the De Lorenzo retail range as the preferred product.
ASPYA members must supply De Lorenzo with a prominent space within the salon and display all provided De Lorenzo and ASPYA collateral and merchandise.
ASPYA members must ensure all staff are trained in the De Lorenzo philosophies, Four Natural BalancesTM, CAP system and colour techniques.
ASPYA members must maintain and continuously implement salon policies and procedures (employee, customer service, client, complaints, privacy, environmental, employment).
ASPYA members must maintain above an 80% rating in the ASPYA Mystery Shopping Program.
ASPYA members must maintain their account within the agreed trading terms to be rewarded with ASPYA Points. No points will be awarded if trading terms are not adhered to.
De Lorenzo reserves the right to cease a membership agreement at any point if the terms and conditions are not adhered to.